Yes, these are all real....  and no, not EVERY order goes absolutely perfect (but we're close!). 

And we'd like to say, it's been a pleasure working with you also. Thanks for making us the number one personalized wedding favor supplier in the country! 

Dear Customer Service,

We got the glasses today and I just ran to my computer to tell you the are WONDERFUL. I am so very very pleased with this. Not even one broken. I didn’t expect this. You guys made it easy for even a ditz like me to get perfect wedding glasses with such great artwork. I can’t wait to put them out on the tables. I will definitely recommend you guys to everyone. Thanks again!!!

Marianne Meyer
Ephrata, PA

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Victor:

Thanks for all your professionalism and help with my order.  Everyone that has seen the glasses so far, have loved them.  I am keeping your name on record for any future orders I have with this reunion or other needs.  I am definitely going to brag to other reunion organizers about your company as well as the company I work for.  I have nothing but good things to say about you and your company.

Again, thanks for everything.

Sincerely,
Mark C
Class Reunion
Marion-Franklin High School

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HI VIC,

       I RECIEVED ALL 168 FLUTE GLASSES YESTERDAY! NONE OF THEM SEEM TO BE OR SOUND BROKEN! I STILL HAVE TO OPEN THE REMAINING 6 BOXES. I VERY MUCH APPRECIATE ALL THE HELP AND SERVICE YOU PROVIDED ME ALL THROUGH THE ORDER. I'VE ALREADY RECOMMENDED YOUR WEBSITE TO SOME FRIENDS AND I'M SURE I'LL RECOMMEND SOME MORE THE DAY I HAND OUT THESE BEAUTIFUL GLASSES! THANKS AGAIN SO VERY VERY MUCH VIC.

~ LILY D
OJAI, CA

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Thanks Denise,

I assume you will contact me concerning payment and delivery.  Thanks for your very prompt work last night.  It was an unexpected and refreshing change from the usual level of customer service I have grown used to.

Dave
Alert Hose Co.
Adams, MA

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  We just received our glass order this morning.  They look fabulous - you guys did a fantastic job with them.  We were also very pleased with the speed in which the order was completed.  Thanks again! We'll definitely use you again next year!

  Laurie
Director of Marketing
SurroundArt
Washington, DC 

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I would like to thank you for your work on the glassware order placed for the Alpha Eta Rho Fraternity. The glassware was very well done and the artwork was very high quality. I received many compliments on them and all seemed happy with them.
The order was recieved on time and none were broken. I appreciate your business and look forward to working with you again!

Sincerely,
Michael T. Allen
Vice President
Alpha Eta Rho Aviation Fraternity

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Folks,

Thanks again for the beautiful shot glasses. The glasses worked out great, we liked them and our guests were impressed. It was great doing business with you and we’ll probably do so again.

Esteban G.
Wedding Customer
San Francisco

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Date: Thu, 07 Jun 2001 07:54:00 -0700
X-Mailer: Mozilla 4.72 [en] (Win98; U)
X-Accept-Language: en
To: LA Sales Office <lane@loop.com>
Subject: Order # 00357

Victor,

We received the shot glasses!! They look great!  We have to open all the boxes to make sure they shipped fine, but we are very pleased with the ones we looked at so far.

  Thank you!

  Linda N
Wedding in Rosarito, Mexico
El Cajon, CA

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Date: Wed, 06 Jun 2001 22:37:38 -0700
Subject: Re: glassware invoice
To: LA Sales Office <lane@loop.com>
X-Mailer: Mozilla 4.7 [en] (Win98; I)
X-Accept-Language: en

Dear Sales Dept,

The glasses arrived Monday (ahead of schedule, no less!) and they look wonderful! I am very impressed with both your product and your customer service. Thanks again for all your help.

Laura
Baby Shower 
Kensington, CA

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X-Comment: UCONNVM.UConn.Edu: Mail was sent by enterprise3.sba.uconn.edu
To: "'L.A. Office'" <lane@loop.com>
Subject: Order Recieved
Date: Thu, 26 Apr 2001 10:43:53 -0400
X-Mailer: Internet Mail Service (5.5.2653.19)


Dear Sales,

 I wanted to let you know that I have received the pint glasses.  They came out perfect!  I am very excited that they came out so well, and would like to thank you for such great service and patience with my questions.  I look forward to doing business with your company again!

Alex delCampo
Univ of CT

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I want to commend you and your company for an excellent job you did for me. 
You responded to all my questions so promptly!  I received the shot glasses today and was very pleased with them, the color is a little light but very pretty.  Thank you for making my special day extra special.  Your business will have my "Word of mouth"!!!

Thank you again,

Tracey L.
Now Married in Ware, MA
September 15, 2001

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> Hi,
The glasses arrived in perfect condition and they are exactly what I had hoped for!  Thanks for all your help, we will definitely plan on reordering from you when supplies run out!

  Sincerely,
Joan  
The Blacksmith Inn
Bailey’s Harbor, WI

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I just want to say I really appreciated all of your  help in acquiring the glasses for my sons upcoming wedding….Thanks again for all of your extra assistance.

R. Thomas
Brooklyn, NY
March, 2001

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Hi Victor,

Thank you for the note.  I received the glasses last week.  I went through them all and they look GREAT!!!  I am so happy - one more thing crossed off the list.

Thank you again and I look forward to using your business again in the future!

Best Regards,
Stacy M

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To: "'L.A. Office'" <lane@loop.com>
Subject: RE: Mugs invoice
Date: Mon, 19 Mar 2001 11:39:26 -0500
X-Mailer: Internet Mail Service (5.5.2650.21)

Thank you for your speedy service with the Beer Mugs.  We received them in advance of the party and all in good shape.  They were a huge hit and totally made our St. Patty's Day Celebration!  I would definitely contact you again for our next party!

Thanks,
Katie
O’Kane O’Hassey Irish Pub
Austin, TX

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To: "L.A. Office" <lane@loop.com>
Subject: Re: quote for mugs
Date: Thu, 8 Mar 2001 19:01:20 -0600
X-Mailer: Microsoft Outlook Express 4.72.3110.1

Just received the mugs that I ordered. Thank you- they look nice. We are impressed. And will keep you in mind for the future.

Lisa S.
Wellsboro Ambulance Assoc.

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I received the mugs yesterday (8 Nov). I am very pleased with them. Your company did an outstanding job!

Thank you for all of your great service.

Maggie Sis-Fort,
Andersen Air Force Base
Wed, 8 Nov 2000 

Nancy B.
Andersen Consulting for
Marriott International
Sat, 4 Nov 2000

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Received glasses today. They are breath taking!! B E A U T I F U L !! Thank you Victor for being such a great help and thank all for such a tremendous group effort in helping me make the Class of 1980 20th Reunion special.

I will email first before I send the payment to you.

Thanks again

Donna

P.S. You (Ideal Express Inc.) have over exceeded my expectations of the glassware. Back at home we would say "Mommy cooked this with love" because it tasted good. What I am saying is that you guys/girls put a lot of love and pride in your work and I appreicate the effort put forth.

Donna M.
E.H.S. Class Reunion Committee
Mon, 18 Sep 2000

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The glasses arrived today and they are wonderful!!

Thanks for the quick delivery.

Will keep your company in mind when asked about this kind of service.

Thanks again,

Trish H.
Lattice Semiconductor
Wed, 7 Feb 2001

Victor, this graphic is great so go forward with the order. I got the sample (mug) in the mail last night, satin etch is beautiful! I'm excited about the anniversary wineglasses! Thanks for your help.

Sincerely,

Janice S.
02 Nov 2000